Privacy Policy

About Breclo and the scope of this policy

Breclo® is a heritage linen menswear brand operated by Breakthrough Clothing Private Limited. In this policy, “Breclo”, “we”, “us” and “our” refer to Breclo® and Breakthrough Clothing Private Limited.

This policy applies when you:

• visit or browse b2b.breclo.com;
• submit a B2B enquiry or trial-order request;
• request a catalogue, lookbook, price list or product details;
• contact us through WhatsApp, telephone, email or a website form;
• discuss or place a wholesale, distributor or export order; or
• communicate with our employees or authorised sales representatives.

Information we may collect

Contact and business information

• Name, designation, store or business name;
• email address, telephone number and WhatsApp number;
• city, state, country, billing address and delivery address;
• business type, store category and organisation details; and
• GST, tax or business registration details where required.

Enquiry and order information

• Products, fabrics, colours, sizes and quantities of interest;
• trial-order, wholesale, bulk, distributor or export requirements;
• messages, custom requirements and other information submitted by you;
• quotations, purchase orders, invoices and payment confirmations; and
• packing, shipping, courier and tracking information.

Technical information

Our website or hosting provider may automatically record information such as your IP address, browser, device type, operating system, access date and time, pages viewed, referring source, approximate location and website performance or security data.

Breclo does not intend to collect or store complete card numbers, card PINs or banking passwords through this website. Payment providers and banks may independently process payment information under their own privacy policies.

How we use your information

We may use relevant personal and business information to:

• respond to your B2B enquiry or trial-order request;
• send requested product details, catalogues, lookbooks and B2B price lists;
• verify retailer, distributor, buying-house or export-buyer details;
• recommend suitable products, colours, sizes, quantities and assortments;
• prepare quotations, pro-forma invoices, invoices and order documents;
• process payments, production, packing, shipping and delivery;
• provide customer support and resolve order-related concerns;
• maintain accounting, taxation, transaction and legal records;
• improve our website, collections, services and B2B sales process;
• prevent fraud, misuse, security incidents and unlawful activity;
• establish, exercise or defend legal claims; and
• send relevant B2B collection updates where permitted.

Consent and lawful use

When you voluntarily provide information to us, we use it for the purpose explained at the time of collection or for a purpose reasonably connected with your enquiry, order or business relationship with Breclo.

Where consent is required, we may obtain it through a checkbox, form submission, affirmative action, written communication or another valid method. You may withdraw consent for optional processing or promotional communication by contacting us.

Withdrawal of consent will not affect processing already carried out lawfully or information that must be retained for contractual, accounting, taxation, fraud prevention, dispute resolution or other legal purposes.

WhatsApp, telephone and email communications

When you contact Breclo through WhatsApp, telephone or email, we may retain the communication and associated contact details to respond to your enquiry, provide product information, process an order or provide support.

WhatsApp, email providers and other third-party communication platforms operate under their own privacy terms. Breclo does not control their independent data-processing practices.

You may stop optional promotional messages by replying “STOP” or “UNSUBSCRIBE”, or by emailing brecloglobal@gmail.com. We may still send essential communications concerning an active enquiry, confirmed order, payment, dispatch, delivery or legal obligation.

Cookies and website technologies

The website may use cookies and similar technologies for essential website operation, security, visitor preferences, traffic measurement, performance analysis and error detection.

You may control cookies through your browser settings. Blocking certain cookies may affect some website functions. Where optional analytics or advertising cookies are introduced, Breclo may provide an appropriate consent or preference mechanism.

When information may be shared

We may share only the information reasonably necessary with trusted parties such as:

• Breclo employees, authorised sales representatives and support personnel;
• website hosting, information-technology, email and cloud-service providers;
• banks, UPI services and payment-processing providers;
• manufacturers, job workers, packers and quality-control partners;
• couriers, transporters, freight forwarders and customs agents;
• accountants, auditors, insurers, tax advisers and legal advisers;
• courts, regulators, government or law-enforcement authorities where required; and
• a lawful successor in the event of a merger, restructuring or business transfer.

Service providers are expected to use the information only for the services they provide and to apply appropriate confidentiality and security safeguards. Breclo does not sell or rent personal information.

International buyers and cross-border processing

Breclo serves buyers in India and international markets. If you contact us from outside India, your information may be transferred to, stored in or processed in India.

Some hosting, communication, analytics or cloud-service providers may process information in other countries. Where applicable, we take reasonable measures to use providers offering suitable contractual, technical and organisational safeguards.

Information security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, misuse, alteration, disclosure, loss or destruction. These measures may include access controls, password protection, secure hosting, backups, confidentiality obligations and security monitoring.

No website, electronic transmission or storage system can be guaranteed to be fully secure. Please do not send passwords, card PINs, one-time passwords or unnecessary confidential information through website forms, email or WhatsApp.

How long we retain information

We keep information only for as long as reasonably necessary. Generally:

• inactive or unsuccessful B2B enquiries may be retained for up to three years after the last meaningful interaction;
• active customer and order information may be retained throughout the business relationship;
• invoices, transaction, tax, payment and shipping records may be retained for the period required by applicable law; and
• information may be retained longer where necessary for payment recovery, fraud prevention, dispute resolution or legal claims.

Information that is no longer required may be securely deleted, anonymised or archived according to our internal procedures and applicable law.

Your privacy choices and rights

Subject to applicable law and reasonable identity verification, you may ask us to:

• confirm whether we hold your personal information;
• provide access to or a summary of relevant personal information;
• correct inaccurate, incomplete or outdated information;
• erase information that is no longer required or lawfully retained;
• withdraw consent for optional processing;
• stop promotional communications; or
• address a privacy-related question or grievance.

Certain records cannot be deleted immediately when retention is necessary to complete an order, comply with accounting or taxation requirements, recover payment, prevent fraud, resolve a dispute or fulfil another legal obligation.

Send requests to brecloglobal@gmail.com with the subject line “Privacy Request”.

Business representatives and information about others

If you provide information while representing a store, company, distributor, buying house, hotel, resort or another organisation, you confirm that you are authorised to communicate with us on behalf of that organisation.

When you provide personal information belonging to another person, you confirm that you have the appropriate authority or permission to provide it for the relevant B2B purpose.

Children’s information

This website is intended for business buyers and authorised adult representatives. It is not designed for children. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that such information has been provided, we will take reasonable steps to delete it unless retention is legally required.

Third-party websites and services

Our website may link to WhatsApp, social-media platforms, payment providers, logistics services or other third-party websites. Breclo does not control the privacy or security practices of independent third parties. Please review their privacy terms before submitting information to them.

Changes to this Privacy Policy

We may update this policy to reflect changes in our website, enquiry process, technology, service providers, business practices or applicable law. The latest version will be published on this page with a revised “Last updated” date.

Privacy and grievance contact

For privacy questions, correction or deletion requests, consent withdrawal or a grievance, contact the Breclo privacy and grievance contact using the details below. Please include your name, contact details, connection with Breclo and a clear description of the request.